When you choose a broker, you should always check them for the following:
- Real online reviews with someone like Trustpilot.
- Year company was formed.
- Industry Regulation
- Run a Google search on the company, make sure they have plenty of content and that they are a valid company.
After a 5-minute search, I can see this company has no reviews, the company was formed 10 months ago, they have no regulations and very little presence on the internet.
https://www.wikifx.com/en/dealer/2971991487.html
The regulation they say they have is for futures only, that's just a hand full of symbols, you can check this against the site below. Also, NFA regulation is only valid in the USA, you cannot use a cTrader broker in the USA due to regulations, so this is useless.
https://www.nfa.futures.org/BasicNet/basic-search-results.aspx?rnd=4260.645180904801
As a simple trader I would say this company smells and would stay away.
PS: broker withdrawal should be free, there are no fees, do not pay them any more money.
