cTrader Risk & Reward Professional Bug !!

KhanZada

Hello, Today I've downloaded & started to use the 14 day trail of "cTrader Risk & Reward Professional" The Issue i am facing is that it ain't connecting the indicator to cbot test-server pro ! & yes i have read the guide all along & the name on both the cbot & Indicator were same by default so i tried on 2 different platforms ICMarkets cTrader & Pepperstone cTrader and I've tried EURUSD pair & Indices to see there might be some limitation in trail period !! even twice tried to change the name of server on both indicator & cBot. Still haven't worked out !!

https://clickalgo.com/risk-reward-indicator

When open the cbot it mention the server name & Log level (Error) in it by default, i tried debug option also & activated the debug in indicator as well, Still wasn't able to connect, Kindly look into the matter, If i am doing something wrong kindly guide me out or if its a bug, kindly fix it, as i am really looking forward to buy this product.

Thanks & Regards.

Mike

I have asked the vendor to help you with this.

cwo

Hi KhanZada,

could you try to start the "Trade Server Pro" inside the "Automate" section only and set the log level to trace?
There you can checkout the protocol. Right after starting the server should print out some welcome messages.
Now try to start the "Risk Reward tool" in the "Automate" section, too (go to indicators and add a symol). You'll get a debug log for the indicator, too.

If possible, please post the logs here.

A question: do you have admin rights within your logged in user - or is it a restricted user account?

Thank you!
Carsten

cwo

@KhanZada#510 Thank you for your help - the bug has been fixed!