An enquiry about the guardian angel

Amr

Hi for a while I can not set up telegram or email notifications for the guardian angel?! I haven`t used it for a very long time but I have returned back to it recently. I followed the steps to create a new pot and used the credentials but I receive nothing to telegram. could you help please?

https://clickalgo.com/advanced-risk-manager

Mike

Hi, Amr,

Make sure you are using the latest version, Telegram has been updated in the past. You can download it from your account portal.

https://clickalgo.com/customer/downloadableproducts

Amr

I have downloaded the last version and followed the steps of creating a telegram bot but still I receive nothing, unfortunately.

Mike

Download this tool and share a screenshot of the telegram message you receive.

https://clickalgo.com/telegram-setup-test

Amr

I received the message from this tool " SUCCESS...

Your telegram was sent successfully, it should arrive shortly. Just log into your telegram bot on your computer or mobile device to check.Please note that the message was sent to the user who has set up the 'Bot Token' and 'Chat ID' credentials you entered with telegram, if you do not receive a telegram message than you probably entered incorrect values. "

but when I use the same credentials in the guardian, I still receive nothing.

Mike

Can you share a screenshot of the message that you received on your Telegram group or channel?

The tool may say it was sent ok, but if you did not get a telegram message then your credentials are incorrect or you have not awakened your Telegram boy by posting your first message.

Amr

the guardian angel version is 2.3.4

Mike

Update published

I have just published an update which fixes the issue with Telegram messages being sent, you can download the file from your account downloads, the new version number is 2.3.5

Download Update

Amr

I downloaded it and after setting up and overlapping the previous version, it still shows version 2.3.4!! should I do any step to have that 2.3.5 version on instead?

Mike

delete the old version and install the new version, the file date should be today, try a different web browser just incase it is caching the file.