ClickAlgo Tradingview chart - RPC Server Died

Jiggy

Hi,
Just installed the Tradingview chart cbot and tried to run it. However, it first popped up a message (pic attached) and then only the panel showed up, no chart (pic attached). My OS is Windows 10.

Thanks,
Jiggy

Mike

Hi, Jiggy,

Thank you for reporting this, the error you are seeing usually happens when there is no internet connection or when your web browser is blocking a site, the application needs to call the TradvingView website.

https://www.tradingview.com/chart/

As this product is being used already by many customers and because none of the TradingView cBots we offer work on your PC you will find the problem is the configuration of your machine, try installing the Chrome web browser, if this fails you could try installing on another machine. Also, make sure you have installed all the latest service packs.

Please let me know if any of the above work for you.

Jiggy

Hi,
Thanks for your reply. I do access TV charts very regularly and also do have chrome installed on my PC. I even tried disabling cTrader in my firewall settings. I'll try on a different machine.

Could it be that my broker - Pepperstone - isn't supported by TradingView?

Mike

I did notice that the control panel is being pushed to the left with the long name Pepperstone - Europe, this is how it looks on my machine with Fxpro, try with a broker with a shorter name, if it works then I will update the product to shorten the name.

Jiggy

I had resized the box for the screenshot to show the full broker name, it doesn't get pushed to the right because of that. This is how it looks when the box comes up after the messagebox showing the error.

I'll try it on a different PC this morning and update you.

Jiggy

It works on my laptop. I'll have to figure out what it is with my main desktop, which has a better configuration... 😃

Any idea/suggestions what the problem could be?

Jiggy

This is what the event viewer in Windows says. Any help on what this means would be appreciated.

Mike

I am pretty sure you do not have the latest updates for Windows installed on your PC,

Try downloading this to start: https://dotnet.microsoft.com/download/dotnet-framework/net472

Jiggy

Thanks for your patience.
My Windows is always updated. If you mean the .NET framework, that too is updated. I am not sure what WebViewHost is and why it is crashing.

Mike

Hi, Jiggy, thanks for the information, on this occasion, there is not much we can do, we have not had any other reports of issues with over 100 downloads, so it may be isolated to your PC. It is better to use your other Pc for the free tradingview widgets.

Thanks for your time.