Volume Profile Classic stops work

wzw4

Hello,

I am using Volume Profile Classic. When I move the chart (left mouse click on chart in Chart panel to drag it a bit for repositioning) the volume profile disappears. In the right hand top corner I get a message: 'Reload'.

The log shows the following:

Toggling with the Arrow up or Down key to a different timeframe and back reloads the Volume Profile again successfully.

When I move the chart again the same problem re-appears.

Thank you in advance for looking into this issue.

Sophia

Hi, I do not think this is a product we offer at clickalgo.com, you will need to contact the author to resolve this.

If you did download it from our website, please provide a link to the product.

wzw4

Hi. Yes it is a Clickalgo.com product. Here is the link:

https://clickalgo.com/volume-profile

I use the Volume Profile Classic that comes with this product download.

Sophia

Thanks, unfortunately, this is a vendor product, we will check and remove it from the site if it is not working, you could also try contacting them directly below.

https://www.algodeveloper.com/

After a quick test it seems to be working fine, share your settings, you are probably using invalid values.

wzw4

Thank you for your response, I will contact them.

Just fyi: I am using the default settings afaik. The work around is to wait for the next candle to appear, the volume profile then reloads and displays successfully again.