ClickAlgo could not connect to server

Roy777

the Clickalgo Trading Widget could not connect to server
it was working fine before. Here is error screenshot

Roy777

also have noticed https://clickalgo.com/ website is down as well

Sophia

I checked our logs and the site did not have any downtime in the last 24 hours, do you still have issues connecting?

Roy777

The issue is still there unable to start the tool due to same error as mentioned before also your website is down since last night I took a screenshot for the website

Sophia

Hi, The site was under maintenance from 10:45 AM (UTC+) for 45 minutes, it should be working now, if not please tell me your global location?

Roy777

The website is still unreachable from my location (Saudi Arabia) I just tested connecting using proxy of USA and UK and was able to connect. So it looks like my location is blocked, can you please white-list my location?

Sophia

Hi, Roy, it looks like your IP address was blocked by our server protection software as there were multiple HTTP scan attempts on our server from your IP address, check for malware and run a scan on your PC.

I have unblocked your IP, you should now gain access.

Roy777

Thank you Sophia, sure I will do pc scan now, last 2 days I was searching indicators on the website through Chrome and Edge. Thanks again