Dear ClickAlgo Support Team,
I am reaching out to report a persistent issue I'm experiencing with the "The Last Move XAUUSD" cBot, which I recently purchased.
Initially, the cBot functioned flawlessly, allowing me to perform optimization and backtesting with no complications. However, over the past few days, I have encountered a problem where both optimization and backtesting yield zero trades, zero net profit, and zero fitness across all parameters in the cTrader platform.
It's noteworthy that this issue was initially isolated to one of my three PCs right from the first day of the trial version. The other two PCs were operating without any issues. Regrettably, the problem has now manifested across all my PCs, specifically when trying to run optimization and backtesting for "The Last Move XAUUSD" cBot.
To provide some context, I am still able to conduct optimization and backtesting for other cBots, such as the Neptune EURUSD cBot, without any trouble. This leads me to believe that the issue is confined to the "The Last Move XAUUSD" cBot.
Attached is a screenshot for your reference, illustrating the problem.
I would greatly appreciate your assistance in resolving this matter. Your guidance on how to proceed would be invaluable, as the ability to optimize and backtest is crucial for my trading strategy.
