NinjaTrader Alarm Manager Setup

MarkM

I just installed the Alarm Manager for NinjaTrader. After following all the online instructions to get things set up, I have a few questions/issues. Based on the difference in the UI in the videos, I'm assuming some of my issues may only be in the NinjaTrader version.

1) I need this to manage multiple prop accounts and it does not seem streamlined for this purpose. What is the recommended practice? (Multiple tool windows? Switch accounts manually?)
2) I want alert options that do not interfere with trading (no popups within NT8). Setting up Telegram did not work. I got all the way to the last step, but when I tried the Send Test Message nothing came through. I rechecked the Bot Token and Chat ID multiple times, re-read the instructions, re-watched the video ... no success. Possibly related, there is also some very weird behaviour in the Bot Token data box - when I paste the token in, it switches the part before the colon to the end automatically, and using my right/left arrow keys within the field actually moves the cursor opposite of the arrow pressed! (Never seen this anywhere else before.)
3) When I tried to get support via the "Our Telegram Chat Group" link provided, I got an error in Telegram "Username @cTrader_ClickAlgo not found." Is the Telegram channel incorrect or is it no longer supported?
4) Are there UI settings anywhere I may be missing? The font is very small on a high res monitor so it would be nice to increase a bit. Also, the digital total in the top right is not easy to read at a glance so I'm hoping to change this to a normal font.

Thanks in advance for any help.

Mike

Hi, Mark,

I will try and help, you can try to run multiple versions of NinjaTrader, each with the alarm manager setup, if this does not work for you then switching accounts manually may be the only option.

Regarding your Telegram issue, make sure you wake up the cBot by sending a test message, I will check the product to make sure the Telegram libraries are up to date for the latest chat ID.

Our Telegram support group is no longer active, I will update the product page.

Unfortunately, there may be an issue with high-resolution monitors that have a custom font size.

Let me investigate the Telegram issue and get back to you asap.

Mike

After a quick look, the Telegram libraries need updating, I will do this today and publish an update as soon as possible, I will post on here once published.

In the meantime, can you tell me where you found the "Our Telegram Chat Group" link?

Mike

UPDATE PUBLISHED 2.7.1
I have just published an update to fix the Telegram issue, tested it with my credentials and it worked fine, please test and let me know if it works.

You can download the update here.

MarkM

Thanks for the quick turnaround Mike.

The link is on this page near the bottom where it says "Need even more help?"
After updating the add-on in NT8 I have the same problem with Telegram. I did make sure the bot was live by sending a few messages and was able to get the chat id as a result on your "How to Get Your Telegram Chat ID" page (link above). I also tried both ID's returned by your handy tool (just in case it was the other one). Neither worked (see image)

Mike

Thank you for the link, it has been updated, the bot token field reverses the text, and it reads right to left, this will be updated in the next release as it does not affect how it works. Your chat ID is correct, I am not sure why you are not getting messages. With cTrader we have a Telegram credential testing tool to ensure your credentials are correct and your bot is awake. You need to post a message on your bot to wake it up. Below you will see the Telegram message I just sent as a test.

Can you also confirm that in the About box, it shows version 2.7.1?

I would also make sure there are no spaces in the text boxes.

Mike

If all else fails, send me your credentials via email to mike@clickalgo.com and I will test on software that works 100%

MarkM

Thanks again Mike. Yes, I updated to 2.7.1 and it shows in the About section. I sent more tests in the bot with no success - see below for Telegram and Alarm Manager side by side for the test. I'll forward you my token via email as requested.

Mike

Thanks, I removed your image as it showed your ChatID.

I am unsure if the ChatID you displayed in the image was correct or not, but I sent a test from a tool which works 100% with the message mike-test and also a message using your credentials from NT8 with the message below.

This is a test telegram message from the NinjaTrader Alarm Manager developed by ClickAlgo.com

One thing I did notice is that Telegram Chat IDs are now longer, yours is one digit longer than the one I was using, if you receive a test message, but not the message from the NT add-on then this is probably the issue.,

Mike

UPDATE PUBLISHED 2.7.2
I have just published an update to fix various bugs and increase the font size, please retest.

You can download the update here.

MarkM

Thanks Mike. That seems to have fixed the Telegram issue.

I tried using the other alert options today and the popups are just too annoying since they keep me from doing other things. Hopefully the Telegram option works as an alternative. Are there any plans to have a voice only alert rather than voice and popup? That would be another way to resolve the issue without using Telegram at all.

Thanks again for all your help!

Mike

You can download the voice pack for voice alerts.

https://clickalgo.com/traders-voice-pack