Thank you, I would first make sure you have installed all the service packs for Windows 10, you can see if any updates are pending. If your Windows 10 is up to date, follow the instructions below.
- Open a command console. (help)
- Run this command dotnet --list-runtimes
- Copy the results in Notepad and upload them as a text file or take a screenshot.
Here is an example from my PC.
You can follow the link below for more information.
The Algo Strategy Builder requires NET 6 runtime on your PC, this should already be installed as part of cTrader Desktop for Windows, it is strange that the cBot does not work on your build of Windows.
Potential Fix
I recommend that you upgrade to Windows 11 if possible.