Mait Hi, has anyone had the same problem, the Risk Reward tool freezes cdrader for seconds when you want to zoom in on the chart and won't open the settings page..
Mait Hi, I use this one I tried all kinds of screen resolutions, but nothing worked.. when I bought it, it worked properly, but who remembers what windows I used, if I think about it, it could have been windows 7 maybe...
Sophia You can download the latest update from your account downloads, try this first https://clickalgo.com/customer/downloadableproducts
Mike Hi Mait, Can you install the .NET 4.8 runtime from the link below, it may already be installed, if so let me know. https://dotnet.microsoft.com/en-us/download/dotnet-framework/net48 can you also start the cBot from the cTrader Automate window and tell me if there are any errors in the cBot log when you open the settings window?
Mait if you upload the bot to the chart, it automatically zooms the chart window bigger for some reason...
Mike can you add a new cBot instance in cTrader Automate and start the cBot, you should see the cBot log window at the bottom, like below. make sure you open the settings window to capture the error.
Mike are you still seeing a blank window when you click on the settings button, I do not see it above? would it be possible to record a video?
Mait Hello same problem I'm making a video... https://drive.google.com/file/d/1hEiSXHper3nCNTBKARdnYAHyxKBITpUZ/view?usp=drive_link
Admin We have tested the risk and reward tool on a clean install of Windows 10 Pro, 22H2 build 19045.3996 and the settings window opened correctly, I would update to the latest service pack and if this fails then you have an isolated issue with your version of Windows. Start by updating the service packs and also try and upgrade to Windows 11. Our product requirements
