Sophia Some customers have reported an invalid path when using the DucasCopy to cTrader data converter. https://clickalgo.com/forex-data-converter
Mike I could not find any issues with the product, we would need the exact steps from the customer to reproduce the bug.
ContiLea Hi, I will paste all the steps here Right after finish, I get the error, I dont touch anything else And this message when I close the last one and try to open export folder
Mike Thank you, I am investigating this issue and will post a fix later today. Update I have just published the fix onto our servers and you can download the files from your ClickAlgo account downloads. https://ctrader.info/d/177-ducascopy-data-converter