cTrader guardian angel cBot freeze

harmony36

cTrader totally freeze after a short time

I installed the Guardian Angel on cTrader in a VPS windows machine
(Windows Server 2022, 4GB RAM, 2vCores, 200GB SSD, 1Gbit internet, nothing else is installed)

I tried both, ran it on algo section and on trade section (open at the left panel)

Set up the parameters and did nothing else, but after a few minutes cTrader completely freeze

This is the first time I use cTrader, came from mt5, had also risk manager running on VPS

I really need to function it; my prop firm banned metatrader...

Sophia

Hi, can you share the parameters you are using and your cBot log when you start the product?

https://help.clickalgo.com/account/report-bugs/

https://help.clickalgo.com/account/cbot-settings/

We need to identify if the cBot is causing the problem or something else.

Also, check if it works ok on your PC.

harmony36

cbotlog.txt

809B

clickalgo-guardian-angel-eurusd-h1.cbotset

92B

It occurs both on my local machine and on the vps with same settings.

Maybe it has something to do with the Error in the Log:
"11.07.2024 16:44:23.280 | Warn | Illegal call out of MainThread is detected. Use BeginInvokeOnMainThread method to prevent this warning."

This message is shown in the log about thousend times, I only copied the entry with the first few in the log to the delivered txt.

Sophia

Thanks, we will investigate

I may have found an issue with the Account equity alarm and I have changed this ticket to a bug fix and will get Mike to publish an update.

Mike

An update has been published v2.4.3 which fixes the issue with the Account Equity alert.

You can download the update from your account downloads.

harmony36

Thanks a lot! This update has fixed it!