Help using the Algo Strategy Builder

syph

hi, i purchased the algo strategy builder tool today.
when i went to open it it wouldnt load, or could only load locally (so no backtesting etc)
because the file size was too large (15.1 mb's)..is there any way i can resolve this issue without asking for a refund..

and next question..

since. im looking to purchase more products is there any way to know before hand how large they are
to prevent buying products i cant use?

thanks peeps

Sophia

Hi, syphard,

There is no size limit to install a cTrader cBot, could you provide the steps you are following to get this error and show a screenshot of the error message you are seeing?

If you have no error, please provide a detailed description of what you are trying to do.

Have you read the user guide fully and watched the video tutorials?

https://help.clickalgo.com/docs/builder/getting-started/

https://youtu.be/nOJrZAECfkQ