cTrader Free Risk & Reward Tool Settings Window Missing

pot_serg

When I click the "Settings" button, this window pops up. Reinstalling ctrader and clickalgo did not help. I cleaned the registry and deleted all the old files (that I could find)

algoman

It works ok for me on Windows 11, what operating system are you using?

pot_serg

win11
It used to work.
Several times I went to the settings, saved, and everything was ok.
But after about the 5th setting, such a window appeared.

Mike

download the trial copy if the paid version to see if it works.

https://clickalgo.com/risk-reward-tool

pot_serg

Perhaps I can change some file or a branch of the Windows registry to edit this parameter?

pot_serg

trial copy if the paid version not work(((

Mike

Our products require the .NET framework 4.8 to run; this is usually installed on Windows 10 and 11; it may be missing on your PC. To check if it is installed, do the following:

Using Command Prompt (Reg Query)

Open Command Prompt (Win + R, type cmd, and press Enter).

Run the following command:

reg query "HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full" /v Version

If .NET Framework 4.8 is installed, you will see an output like:

Version REG_SZ 4.8.XXXXX

If the version number starts with 4.8, then .NET Framework 4.8 is installed.

Mike

Another common cause for a blank screen with some of our products is that your computers regional settings are conflicting with our applications, you can easily fix this by changing your regional setting to UK format.

How to change my regional settings

pot_serg

SUPER. It worked. Thank you very much!!!
On my PC there is an English format for many countries, there is a russian format for many countries. And there is a native, Ukrainian format only for my native Ukraine))))

pot_serg

I changed to Ukraine and everything worked. Thanks again