CCI WWS Tick-Volume Heiken-Ashi interface issue on macOS

WushMysterio

The dots that suppose to indicate direction do not paint, just show black space. They are not essential so even being able to deactivate them in settings would solve the issue. Also, I do not see a way to deactivate the info box on the right (Trend, Signal etc.) - that would be a much appreciated option. MacBook Pro M1 MAX, 32 GB, macOS Sequoia 15.3.1, cTrader 5.2 (40).

https://clickalgo.com/heiken-ashi-tickvolume

WushMysterio

Additionally a question - does this indicator operate normally when used on a tick-based chart? Since that is my primary use case for it instead of time-based Heiken-Ashi. If not could you recommend an alternative volume-based indicator that can be paired with a tick-based chart?

Mike

Thank you for reporting this issue; we will try upgrading the API to see if it fixes the issue for Mac users.

Can you share your indicator settings?

Regarding the status information on the right, we will make it optional to display.

try these: https://clickalgo.com/volume-indicators

Sophia

An update has been published which allows the status text to be visible or hidden.

WushMysterio

Thank you, Sophia, much appreciated. I've tested it and it works. So, now just the status bar is the outstanding issue. Mike, the indicator settings are the default. Attaching screenshot.

Sophia

Hi, if this indicator is not displaying correctly even after upgrading the API, there could be an issue with how cTrader renders it to the chart using your version of the Mac OS. We have reported it to Spotware for investigation.

In the meantime we have updated the product page to state the product is not Mac compatible.

WushMysterio

Understand, thanks, Sophia. Please, let me know once it is sorted so I can give it a go.