Hi Algo Man,
My cTrader account executes trades normally without any issues. At first, I assumed the problem was with the platform itself, so I tried downloading and testing multiple versions of cTrader, but everything seemed to work fine.
The issue only starts when I load the ClickAlgo One-Click Terminal. As soon as I click Buy or Sell, an "Order Request" notification appears in the top-right corner and loops continuously. After that, the entire platform freezes if I try to click anywhere, and I have to use Task Manager to force close cTrader.
Once I reopen the platform, I can see that the trade was placed and is showing in the position panel, so the order does go through eventually. I purchased this tool years ago and don't recall ever having this kind of problem before. But at the moment, it's completely unusable due to this issue.
If we’re unable to find a solution, I’d like to request a refund.
Thanks.