RSI Telegram Problem

bryanjackson

I'm having problems with telegram in the RSI Indicator Trading Robot.
I have done the setup using the Testing tool and get this to my telegram

This is a test message from the cTrader instant message channel testing tool, your Telegram messaging service is set-up.

So that is all working

I've saved both the Token and ID to notepad and copy and paste directly but get this error

I've gone back and cut and pasted the same details into the test program and it works fine

bryanjackson

Ive downloaded and installed the MACD alerts and with the same setttings it works, the RSI still does not work

Mike

I have tested this product and it works fine, if you are getting this error message then it will be Telegram telling you that you have a problem with your token.

bryanjackson

i don't understand how the same token can work in one of your products and not in another if there is a problem with the token

Mike

Try downloading the file again, we just updated the Telegram libraries.

Download update

If you downloaded a trial version, try downloading the trial again and replacing the existing version.

Make sure you are validating the license by clicking on the next button on the welcome screen.

When you run the RSI cBot it will only send a message when there is a signal, share the following information.

Your RSI cBot settings as a text or cbotset file.
A screenshot of your RSI log tab showing a trade opening as I have above.
Your bot token
Your Chat ID

The error message you are seeing is from Telegram telling you the token format is incorrect.