Hi,
During the installation - Risk Reward Pro I get a problem, which you can see in the attached photo. Give me advice on what to do?
https://clickalgo.com/risk-reward-indicator
BR Alex
I have contacted the vendor to investigate this issue and to work on a fix.
Can you update the status of my request regarding Risk Reward Pro?
We have contacted the vendor today again, I hope they reply soon.
Update I have spoken with the vendor and they are working on a fix.
Hi Luba,
it looks as if the new version 4.2+ changed a few, but important features, the RRTool uses. It will take a few days to get a compatible version. I'll post it here once it's done.
Thank you for reporting! Carsten
OK noted.
BR
Hi,,
I hope to get new versions of Risk Reward Pro soon . As you can see already pass 10 days.
Hi, Alex, the vendor has sent me an update this morning and I will publish on the website today for you to download, thank you for your patience.
Hi, Alex, I am very sorry for the long delay, we will arrange a digital discount voucher for you.
Please send an email to sophia@clickalgo.com and mention this ticket.
This error has now been fixed and you can download the update from your ClickAlgo Account Downloads, the new version is V2.1.1
I will download and test during next two days if I'll get some problem I'll let you know.
