cTrader Risk & Reward Tool Bug

DamonO

This tool was working perfectly yesterday across currencies, Dax and Nasdaq. As of this morning, post CTrader update the tool no longer functions. It appears on-screen but I am unable to drag the stop loss or take profit and if I do manage to move the lines, they lag or freeze. Also, the % risk of my balance is not calculating accurately but that is probably due to the error when dragging SL and TP. I trade via market orders.

https://clickalgo.com/risk-reward-tool

Mike

Hi, Damon,

Can you provide the following information?

The version of cTrader
The full name of the product including the URL to the website
The version of the Risk & Reward Tool, you can find this in the log tab.
The name of your broker
The cBot settings

I just did a quick test on cTrader 4.3 using the standard Risk & Reward cBot and it is working fine with me.

We updated this product to work with cTrader 4.2 and above on the 15.02.2021

27/07/2022 10:54:56.479 | Version 2.1.3, last updated 15.02.2021 - minor bug fixes.

How to Download Update

log into your account at ClickAlgo and visit your downloads folder, download the product and install replacing the old version.