Risk Reward Pro problem after update

Brd1no

Risk Reward Pro is not working after update. It has a new a new button Upgrade to Expert Version, when I click it, itleads to a page that doesn't exist, it says page not found. So when I start risk reward pro cbot I get message that I have a version of Risk Reward pro Expert that is not registered.

Sophia

Can you provide the name of the cBot, please take a screenshot like this. Do not click on the upgrade button, this should have taken you to a page where you would need to purchase the upgrade. To update your existing version you need to download the product again from your ClickAlgo account.

Brd1no

Sophia

You have already registered this product on 2 machines, I have removed both of the license registrations, restart your PC, start the cBots again and you will need to register them again, do not click on the upgrade button, make sure you have downloaded the latest version. v2.1.1

Remember you can only register on two machines.

If you are still having problems we will need to wait for the vendor to reply.

Brd1no

I've registered indicator, but now I can't register cbot. It says it's deactivated.

Admin

ok, i have just removed your licenses again, please start over, register them and they should now work, if you get the message about the expert version, we wait for the vendor reply.

Brd1no

Yep I've got message about Expert version again

Brd1no

I've deactivated them manualy on the site and can't activate them now at all.

Admin

You can register them below, and wait for the vendor to reply.

https://clickalgo.com/licensing

Mike

FIX UPDATED

Another customer reported this issue, it was not the Risk Reward Pro indicator that was causing a problem, but the Trade Server Pro cBot, an update has been published and it is now working correctly.

Download update

Register the indicator first then the cBot Trade Server pro, we have confirmation from the customer who reported the issue on Telegram today at 20:44 that it is working ok now.

Brd1no

I do not get any messages to register anymore, but cbot doesn't connect to a server it seems.

Mike

Please create a new post under product help.

The vendor has just published new updates today 29.07.2022 v2.1.2