trade server pro registration

JooPereira

I have already updated both the indicator risk reward pro, and trade server pro v2.1.3
Then I registered the indicator with the key machine successfully.
Then I run the trade server pro which gave A DIFFERENT KEY MACHINE of indicator and when I did next it gave the message: This Product has benn deactivated on this machine

Mike

Hi, we need your order number to look up your account in order to help you.

JooPereira

Hi, the order number is: 24135

Mike

Try and manually register the product with the following key: FP15L4-5XC6K2-1NP705X-YI7NWL

https://clickalgo.com/licensing

If this does not work deactivate the above key using:

https://clickalgo.com/manage

And register this key 190XISL-RJ7IS1-H80898-J2OWHJ

JooPereira

hi, the indicator and server keys must be the same or are they different I always have the indicator key different from the server

Mike

You may be using an older version, download both products again and install, and remove the older products, the license should be the same for both indicator and cbot.

JooPereira

Problem Solved. Solution I formatted the pc and reinstalled win11 then I installed the latest version of ctrader 4.2.19 and the latest version of Risk Reward pro 2.1.3.
The registration was OK and the server is already connected with the indicator, everything seems fine, just need to test in trading.
Thanks
Joao Pereira