This depends on your settings, the Neptune cBots only open about 60 trades per year with the example settings, it is common for an automated trading system not open trades for long periods of time due to the strategy using technical indicators, this is known as stagnation.
One easy method to test is to run a backtest over 1-year of historical data and if there are no trades then you will probably have an issue with your settings if this happens to share your settings here as a file upload.
If you have traded using a 1 year backtest then run the backtest again for the recent dates you did not get any trades, like the last week, if there were no trades then the system did not open any trades.
The following thread may also help you.
https://ctrader.info/d/699-ctrader-cbot-backtesting-results