Error code: CHANNEL_IS_BLOCKED

vismark

Hi, could you please help with this error?

Local Time: 2022-09-28 21:30:00.5943 | UTC Time: 2022-09-28 19:30:00.5943 => An order error occurred on the API clients but the cMAM is still connected to API, detail:
Error Local Time: 2022-09-28T21:30:00.5909952+02:00
Error UTC Time: 2022-09-28T19:30:00.5919958+00:00
Error Code: CHANNEL_IS_BLOCKED
Error Description: Operations through current channel is blocked by your Broker
Account ID: 24521037
Order ID: 0
Position ID: 0

Mike

You need to contact your broker to resolve this.

vismark

@"Mike"#p3589 asking what?

Sebastian

Have you tried asking the cMAM community?

https://t.me/cmam_official

vismark

@"Sebastian"#p3604 I asked the user who is indicated as the support user in that group, he sent me here

Mike

@"vismark"#p3603 the open api has been disabled by your broker, you need to contact them.

vismark

@"Mike"#p3630 this was the problem. Thanks