Registration problem and require assistance

MityaSargeant

Hi, I purchased the Risk management Assistant and now that I have downloaded it some months later is come up with an error saying that I don't have a registered license for this product. Why can't I just email somebody or talk directly to your sales team rather than go around in circles to find a solution to these problem??????????

Sophia

Hi, please provide your order number so I can look up your account.

The contact us and help centre should have directed you here, there is no other channel to contact us anymore, we no longer support the Telegram group. All support is through this support group and our Quora support channel.

https://clickalgo.com/contactus

Sophia

Hi, I am still here if you need my help, just provide your order number from the link below and I will investigate this issue and quickly fix it for you.

Your Product Orders

MityaSargeant

@"Sophia"#p3651 Hi, The order number is 20556. My name is Mitya Sargeant and the pictures posted above explain the situation. Thank you

Sophia

Hi, Mitya, nice to meet you, I have corrected the problem, please try again and start the cBot, if you have any further difficulties with this product just let me know.

MityaSargeant

Sophia, works just fine, thank you

MityaSargeant

I have another issue which is the same as before this time for the Smart Grid Trading System which I installed just a day or so ago?????? I hope that this is not going to be a problem for all the robots which I have purchased from clickalgo. Please Sophia help in this regard

Sophia

I have also corrected the licenses for this product, you should now be ok to start the cBots, also, I have checked all your other registered products and they are fine, you should not have any further issues, but if you do I will be waiting to help you.

MityaSargeant

Thank you so much.