Risk Reward Tool & Heiken-Ashi Chart issues

Dracvel

When I load the Risk Reward Tool on a traditional candlestick chart, its graphical interface is displayed correctly. While loading it on a Heiken Ashi chart the visualization gets corrupted (see attached images). The Heiken Ashi chart is the one provided by the platform.

clickalgo-risk-reward-tool-nzdusd-hm1.txt

115B

Sophia

Thank you for reporting this.

I tested this with cTrader 4.4.15 and it is working fine on 1-hour Renko Charts, but starts to plot the text incorrectly below hm4 minute charts.

We will need to add a limitation on the product page that this tool does not support timeframes on Heiken Ashi charts below 4 minutes until either we or Spotware find a solution.

If you purchased this product feel free to request a refund on your account order page.