JooPereira I Buy, cTrader Risk & Reward Professional in 22/10/2021 now I went to download the latest version it doesn't allow me to do it, and it says I have to buy it again when I bought none of this was mentioned is it a mistake?
Sophia Hi, Joo, downloads now expire after 1 year, can you tell me what version you are currently using of the product?
Sophia I have already sent you the update, please check your spam folder, let me know if you did not get it.
SFRAM Hello Sophia, I have the same problem with Smart Grid. I went to download the updated version and it said it had expired. Are you able to email me the latest version? Thanks SF
Sophia We have extended the download period for all existing customers who purchased products before 29.05.2023 to 29.05.2024, you can now download the latest version from your ClickAlgo account downloads. Please read this page.