Hi, it is not possible to place 2 buy or 2 sell orders on the same chart, you can only place 1 buy and 1 sell if you want to place additional same-side trades you will need to open a new chart.
I see you have just the Sell Risk & Reward plan displayed and a sell position open, you cannot open another sell order, to open a buy order you need to click on the green up arrow to open the Buy Risk & Reward Plan and than submit a buy order.
I would read the user guide and also see the limitations for both the free and paid version.
-Read User Guide
-Watch video tutorial
Can you provide the following information, so we can investigate. First remove all indicators, just use the R&R tool.
- The symbol you are trading.
- The version of cTrader.
- a screenshot of the settings window.
- The steps to reproduce the freezing.
- A screenshot of the cBot log or export as a text file. (how to save log)
If you are attempting to open more than 1 buy or sell, do not report this as this is normal behavior.
The cBot log will show any possible errors, if we discover a bug we will open a bug report.