Supertrend Aiden Trade Issues

ausamaraid143

I purchased the paid version and now I have some problems regarding closing half of the contract. Sometimes half of the contract does not close on the real account, and today the following was observed: Firstly, it was supposed to open a sell deal on gold, but it did not open a deal even though the robot was activated normally. Secondly, it closed A deal on the Australian franc for no reason. Third, I set taking half the profit at 150 points for the Nasdaq, and when the price reached 180 points, it rebounded and did not take half the contract.

Sophia

Hi, could you save your cBot settings as a file and upload them here, I will get the vendor to investigate for you.

https://ctrader.info/d/2-how-to-report-a-bug

I would start with the first issue with Gold, provide the settings just for this and provide a chart shot and a verticle line showing where the trade should have opened.

ausamaraid143

I will send you the settings file for the financial instrument in which the errors occurred, but I am sure that there is no problem with the settings.
Because the backtest works normally, but in the real account I notice errors at certain times

Sophia

The vendor will need to duplicate the trades in a backtest to see what happened, the settings are required together with screenshots of the events. I do see you have a max spread of 2, if your symbols spread is higher, trades will not open and maybe other features will not work. This is why it probably works with a backtest.