Hi, this is not a bug, but a feature that was not included as stated on the product page when you purchased it, we are looking at publishing a version that can be used with ticks, unfortunately, we need to test it first, but I hope to get something published in the next few days. I will post on here if it can be done or not.
The version that will be updated will be the new macOS and Windows version, you will find it in your download folder.
https://clickalgo.com/risk-reward-mac
